Shipping policy
Shipping Policy
Thank you for supporting our small business. Every order is carefully assembled, packed, and shipped with attention to detail.
Processing Time
Orders are typically processed within 2–5 business days. During product launches, pre-orders, or high-volume periods, processing times may be slightly longer. Customers will receive a confirmation email with tracking information once the order has shipped.
Shipping Rates & Delivery Estimates
Shipping costs are calculated at checkout based on your location and selected delivery speed. Estimated delivery times:
- Standard Shipping: 3–7 business days
- Expedited Shipping: 2–3 business days (if available)
Please note that these are carrier estimates and not guarantees.
Pre-Orders
If you purchase a pre-order item, your order will ship once the product becomes available. Estimated ship dates will be communicated on the product page and through email updates.
Tracking Information
Once your order ships, you will receive an email with your tracking number so you can follow your package every step of the way.
Address Accuracy
Customers are responsible for providing a correct and complete shipping address at checkout. We are not responsible for packages delivered to incorrectly entered addresses. If you notice an error, please contact us immediately before the order ships.
Lost or Delayed Packages
If your tracking shows delivered but you have not received your package, please first check with neighbors or your local carrier. If the issue persists, contact us and we will help file a claim with the shipping provider.
Damaged Packages
If your order arrives damaged, please contact us within 7 days of delivery and include photos of the packaging and product. We will work quickly to make it right through a replacement or refund.
Shipping Locations
We currently ship within the United States. If you are interested in international shipping, please contact us directly.
Questions
For any shipping-related questions, contact us at:
Info@nobulock.com
Thank you for supporting our small business. Every order is carefully assembled, packed, and shipped with attention to detail.
Processing Time
Orders are typically processed within 2–5 business days. During product launches, pre-orders, or high-volume periods, processing times may be slightly longer. Customers will receive a confirmation email with tracking information once the order has shipped.
Shipping Rates & Delivery Estimates
Shipping costs are calculated at checkout based on your location and selected delivery speed. Estimated delivery times:
- Standard Shipping: 3–7 business days
- Expedited Shipping: 2–3 business days (if available)
Please note that these are carrier estimates and not guarantees.
Pre-Orders
If you purchase a pre-order item, your order will ship once the product becomes available. Estimated ship dates will be communicated on the product page and through email updates.
Tracking Information
Once your order ships, you will receive an email with your tracking number so you can follow your package every step of the way.
Address Accuracy
Customers are responsible for providing a correct and complete shipping address at checkout. We are not responsible for packages delivered to incorrectly entered addresses. If you notice an error, please contact us immediately before the order ships.
Lost or Delayed Packages
If your tracking shows delivered but you have not received your package, please first check with neighbors or your local carrier. If the issue persists, contact us and we will help file a claim with the shipping provider.
Damaged Packages
If your order arrives damaged, please contact us within 7 days of delivery and include photos of the packaging and product. We will work quickly to make it right through a replacement or refund.
Shipping Locations
We currently ship within the United States. If you are interested in international shipping, please contact us directly.
Questions
For any shipping-related questions, contact us at:
Info@nobulock.com